Frequently asked questions
FAQ
Delivery
If your neighbourhood does not appear in the delivery area when placing your order, please contact us:
brigitte@mapetitecocotte.com.
Your delivery time will depend on the number of orders we have that day. Unfortunately, we are unable to provide you with an exact delivery time.
We strongly recommend that you be present, but we understand that this is not always possible. We can leave the delivery outside your door or in a secure place pre-arranged during your order.
The minimum delivery amount is 30 pounds.
Order
The order process is straightforward.
- Our menu for the following week is put online on Monday.
- You have until Thursday noon to place your order and have it delivered the following week on Monday or Tuesday.
- We order from our producers.
- We cook ultra-fresh dishes for you on Monday or Tuesday depending on your allocated day of delivery.
You can thus organize your dinners and lunches of the week according to the schedules of each one.
If you want a subscription, you can write to
brigitte@mapetitecocotte.com, and we will organize the subscription best suited to your needs.
Our meals
We can deliver to you by a portion of two or individual portion.
The portions are about 350g for the main dishes, which is perfect for an adult or two young children.
The soup is presented in a 1-litre glass bottle, ideal for 3-4 people.
Food allergy and / or intolerance
However, we work with all kinds of ingredients in our kitchen. We cannot guarantee the complete absence of specific allergens.
Enjoying your meals
Storage after delivery
As the dishes are ultra-fresh, they can be kept fresh for 72 hours or can be frozen for two months.
Packagings
Our packaging comes from vegware, a leader in plant-based and compostable food products.
Our packaging is made up of several elements that can be recycled: Paper bags: fully recyclable. Trays: recyclable and compostable. Small PLA (cornstarch) pots: compostable and recyclable. Glass jars and bottles: recyclable and reusable, Aluminium foil food container : recyclable.
Payments
Payment by Credit Card or PayPal:
Contact us